A High Performing Team is Essential in the Competitive Financial Sector
Culture and environment
As the leader, you must define your team's identity - communicating the values and ethos that drive your activity. From these values and your overriding objective, will come the surrounding culture, or the 'way that you do things'. This sets the overall tone and gives staff a sense of team and belonging, which they will contribute to and further define. Remember that team culture does not mean a 'one size fits all' approach. Indeed, some of the best-performing teams have great diversity and a difference of talent and personality, all which complements and balances out the group dynamic. Seek to recruit diversely and you will reap the benefits.Set clear and measurable goals
The team must have an overall objective and each individual should have clear and measurable goals that work towards that purpose. For example, new staff will be working to achieve probation sign-off and the newly-qualified will be aiming for professional and chartered status. The more developed staff members should be working towards managerial roles with development plans set accordingly. Invest in regular feedback meetings and appraisals. Team meetings - where everyone is entitled to speak freely and equally - are also important as these give an opportunity to reflect, feed back and plan together.
Define processes and structure
Clear communication about processes and structure is essential for a financial team because compliance is a legal requirement. Furthermore, structure and processes give staff the framework they need to operate confidently. Clear processes set expectations and allow high-quality delivery and consistent results.